Returns & Exchanges
At Nati Boutique, we want you to love your new style, which is why we offer a 30-day return window for all unworn items with original tags attached. Simply follow our easy process to receive a full refund or exchange for a different size or color.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Carefully pack your items in their original packaging, ensuring all boutique tags are still attached and the garment is in its original condition.
- 3.Ship It Back
Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our team inspects your return at our warehouse, your refund will be processed back to your original payment method within 5-7 business days.