Frequently Asked Questions

Everything you need to know about shopping with Nati Boutique.

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.

What is your return policy?

We offer a 30-day return window for all unworn items with original tags attached. Please note that sale items and intimate apparel are final sale for hygiene reasons.

How do I know which size to choose?

Each product page features a detailed size guide. Since we curate pieces from various designers, we also include 'Fit Notes' to tell you if an item runs small, large, or true to size.

Can I change or cancel my order after it has been placed?

We process orders quickly to ensure fast delivery. You can change or cancel your order within 60 minutes of placement by contacting our support team via live chat or email.

Do you offer international shipping?

Yes, Nati Boutique ships worldwide! Shipping costs and import duties are calculated at checkout based on your specific destination.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Afterpay.